Legal

SMS Terms & Conditions

How TurfTab uses text messages, how consent works, and how to opt out. Last updated March 2026.

What Is TurfTab?

TurfTab is a business management app for lawn care and landscaping professionals. It helps business owners manage their schedule, clients, and invoicing. As part of the service, TurfTab sends transactional SMS messages to a business owner's clients on their behalf.

Message Types

When you provide your phone number to a TurfTab business, you may receive these types of text messages:

🚚

Arrival Notifications

"Your landscaper is on the way" with estimated arrival time

💳

Invoice & Payment Links

A link to view and pay your invoice online

🌧️

Weather Reschedule Alerts

Notification when your service is rescheduled due to weather

🔔

Payment Reminders

A reminder about an outstanding invoice

Morning ETA

Estimated arrival time for your scheduled service that day

Example messages:

"Hi Jane, your landscaper from Green Lawns is on the way! Estimated arrival in 15 minutes. Reply STOP to opt out."
"Hi Jane, your invoice for Lawn Mowing ($75.00) is ready. Pay here: https://pay.turftab.com/inv/... Reply STOP to opt out."

How Consent Is Obtained

You opt in to receive SMS messages from TurfTab when you provide your phone number to a lawn care business that uses TurfTab. This typically happens when:

Your landscaper is responsible for obtaining your verbal or written consent before adding your phone number. Consent is not a condition of purchasing any service.

What Business Owners See in the TurfTab App

Every time a business owner adds or edits a client's phone number inside TurfTab, the app displays this disclosure directly below the phone field:

This ensures the business owner affirms they have obtained the client's consent before any SMS is sent. The disclosure is mandatory and cannot be hidden.

No message is ever sent to a phone number until the business owner:

  1. Collects verbal or written consent from their client in person, by phone, or by email;
  2. Manually enters the client's name and phone number into the TurfTab app;
  3. Acknowledges the in-app consent notice shown above; and
  4. Schedules a job, sends an invoice, or triggers a service event that generates a transactional SMS.

End clients can opt out at any time by replying STOP, or by asking their landscaper to remove their phone number from the app.

Opt Out & Help

Message Frequency

Message frequency varies based on the services you have scheduled. You will typically receive 1–5 messages per week during active service periods. You may receive fewer or no messages during off-season months.

Costs

TurfTab does not charge for text messages. Message and data rates may apply — check with your mobile carrier for details.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and message data are used solely for delivering the messages described above. We do not sell, rent, or share your phone number with third parties for marketing purposes. Phone numbers are transmitted to our messaging provider (Twilio) only for message delivery.

For full details, see our Privacy Policy and Terms of Service.

Contact

TurfTab
Email: support@turftab.com
Website: turftab.com