Privacy Policy

What Information We Collect

When you use TurfTab, we collect the following information:

• Name and email — to create your account and contact you
• Phone number — to send SMS messages to your clients on your behalf
• Client information — names, phone numbers, addresses, and payment details you enter
• Job details — dates, times, descriptions, pricing, and notes
• Payment information — credit card data processed securely through Stripe (we never store card numbers)
• Usage information — which features you use and how often
• Device information — phone type, operating system, and app version (to help with support)

How We Use Your Information

We use the information we collect to:

• Provide TurfTab and all of its features
• Process payments through Stripe
• Send SMS messages to your clients on your behalf
• Improve the app and fix bugs
• Send you subscription-related updates
• Respond to your support requests

---

What We Don't Do

---

Third-Party Services

---

Data Security

We take security seriously. Your data is protected with:

• SSL/TLS encryption for all data in transit
• Encrypted storage for all data at rest
• Regular security audits
• Strict access controls for our team
• Automated backup systems

No system is 100% secure, but we work hard to protect your information and continuously improve our security practices.

---

Your Rights

You have the right to:

• Access your data at any time
• Delete your account and all associated data
• Correct any information that is inaccurate
• Export your data in a standard format

To exercise any of these rights, email us at support@turftab.com.

Mobile Information and SMS Data Handling

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We collect mobile phone numbers in two ways:

• Account owner phone number — provided by you when you sign up, used for account verification and transactional account messages.
• Client phone numbers — entered by you (the TurfTab account owner) so we can deliver transactional service messages (job arrival, weather reschedules, invoice notifications, payment reminders, morning ETAs) to your clients on your behalf.

Message types are transactional only. TurfTab does not send marketing, promotional, or advertising SMS. Message frequency is approximately 1–5 messages per week per client and varies based on the services scheduled.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-out: Your clients can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, the recipient will receive one final confirmation that no further messages will be sent. If a client opts out, you will be notified in the app so you can follow up with them through other means.

Help: Recipients can reply HELP to any message for assistance, or contact us at support@turftab.com.

Retention: Mobile numbers and SMS opt-in/opt-out status are retained for the life of your TurfTab account and deleted within 30 days of account deletion, except where retention is required for legal, fraud-prevention, or carrier-compliance purposes.

See our full SMS Terms & Conditions for complete program details.

Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you through the app or by email. We encourage you to review this policy periodically.

GDPR and CCPA

TurfTab complies with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the European Union or California, you have additional rights regarding your personal data. Contact us to learn more.

Contact Us

If you have questions about this privacy policy or how we handle your data, reach out to us at support@turftab.com.